Privacy Policy

Information we may collect

We collect only the categories of information that are reasonably necessary to operate this site and respond to visitors. These generally fall into three groups:

• Information you provide directly. If you use our contact form or email us, we receive whatever you include, such as your name, email address, and the content of your message.
• Standard web analytics. Like most websites, we may use analytics tools to understand aggregate visitor behaviour — for example, which pages are viewed, how visitors arrive at the site, approximate location at a city or region level, device and browser type, and time spent on a page. This is typically collected in aggregate and is not used to identify a specific individual.
• Cookies and similar technologies. If cookies or comparable local-storage technologies are used on this site, they are used for purposes such as remembering basic preferences and supporting analytics. Most browsers let you block or delete cookies through their settings; doing so may affect how some parts of the site function.

How information is used

Information collected through this site is used to respond to inquiries and correction requests, to understand how the site is used so we can improve its content and structure, to maintain the security and proper functioning of the site, and to meet legal obligations where they apply. We do not use information submitted through the contact form to send unsolicited marketing.

How information is shared

We do not sell personal information. Information may be shared with service providers who help operate this site, such as hosting or analytics providers, solely for the purpose of providing those services, and may be disclosed if required by law or to protect the rights, safety, or property of this site or others. We do not otherwise share personal information with third parties for their own independent use.

Data retention

We retain information submitted through the contact form for as long as reasonably necessary to address the inquiry and for a limited period afterward for record-keeping, unless a longer retention period is required by law. Aggregate analytics data may be retained longer since it is not used to identify individuals.

Your choices

You can decline to submit personal information through the contact form and instead browse the site without providing any details. If you have previously contacted us and would like your information corrected, deleted, or provided to you, you can request this through the Contact page, and we will respond to reasonable requests within a reasonable time.

Changes to this policy

We may update this policy from time to time to reflect changes in how the site operates or to comply with legal requirements. The “last reviewed” date at the top of this page reflects when it was last updated. Continued use of the site after a change is posted constitutes acceptance of the updated policy.

Contact

Questions about this privacy policy or a request relating to your personal information can be sent through our Contact page or to contact@trafficticketsontario.ca.